Corporate and back-office improvements
Effectiveness and efficiency: Stories from the public sector.
Antarctica New Zealand
Significant changes made to its structure and systems, particularly health and safety awareness.
Human Rights Commission
Opting for less costly premises when existing lease expired has prompted a move to open plan and the benefits of increased communication.
Hutt City Council
Sustained implementation of business plan continues to reap benefits in costs, standard of services and customer satisfaction.
Ministry of Transport
Adopting a professional business organisational structure and implementing a significant culture change has had a marked effect on the Ministry of Transport.
Nelson City Council
Reframed management roles and focusing on customer service has increased both staff engagement and customer satisfaction.
New Plymouth District Council
Being aware of energy consumption and CO2 emissions has paid dividends.
New Zealand Film Commission
Creating a new filing structure within Microsoft Office results in improved workflows and greater continuity of information in the organisation.
New Zealand Qualifications Authority
Developing a new qualifications framework, after wide consultation, will enable a more streamlined and coherent tertiary education system.
New Zealand Venture Investment Fund
Using a new mapping process for decision-making ensures that investment of public funds is consistent, transparent, and streamlined.
Palmerston North City Council
Instigating clearer and more rigorous financial reporting processes, as well as financial training for employees, has led to better budget control and savings.
Radio New Zealand
Taking a lateral approach to extending the life of the existing audio production system has saved the substantial cost of replacement.
Statistics New Zealand
Implementing an ambitious 10-year business plan is enabling Statistics New Zealand to meet the increased demand for timely, relevant, and tailorable information head-on.
Tararua District Council
Empowering employees, reducing reliance on external consultants, and flattening organisational structure has led to enhanced relationships with regional council and stakeholders, improved services and reduced costs.
Taupo District Council
Pitching organisational change as a way of working rather than magic bullet, has turned Taupo District Council into an award-winning organisation.
Te Papa Tongarewa
Moving from sole broker to a tender process for freighting art works has slashed costs.
Television New Zealand
Introducing the new digital platform is running smoothly, thanks to the development of a complementary infrastructure.
Tourism New Zealand
Reducing the numbers of information technology vendors has led to a smarter system, less frustrated employees, and significant savings.
Waikato Regional Council
IT procurement for regional councils through a collective approach.
Waipa District Council
Focus on planning enables council to proactively manage growing population and increased land use.
Wanganui District Council
Switching to a partnership approach on roading adds value and cuts costs.