Contact us

We welcome your comments, questions, and complaints

If you have any comments or questions about our organisation or our website, or any complaints, please email us ([email protected]) or fill out and submit the comments and questions form. We'll get back to you as soon as we can.

If you're contacting us to request an inquiry, please make sure you've read all of the information in our section on Inquiries. 

If you'd rather write to us, our postal address is:

Office of the Auditor-General
PO Box 3928
Wellington 6140

Our phone number is +64 4 917 1500.

Please note that if you are deaf, hard-of-hearing, deaf-blind, or speech-impaired, you can use the NZ Relay service if that would make it easier to contact us.

Asking us for information

If you want some information about our organisation, please get in touch. We prefer requests in writing (letter or email), because that helps us to understand what you want to know. We'll get back in touch if we have any questions.

As with all correspondence, you can expect us to acknowledge your request as soon as we receive it, and to provide you with a reply once we have had a chance to assess your request. Wherever possible, we try to work within the time frames set out in the OIA.

Please note that we won't usually disclose information from our statutory functions, such as information from individual audit files. All auditors are obliged to keep the information they gather confidential. This is an important and long-established way of encouraging entities to give their auditors open access to internal and sensitive information.

This professional obligation of confidentiality is recognised in our Public Audit Act 2001 and limits our ability to disclose information from our audit work.

Our Public Audit Act 2001 balances that confidentiality with an overarching power for the Auditor-General to decide when and how to disclose information arising from our work. This power lets us disclose information when we consider that to be necessary for effective public accountability. We think carefully about what information to include in the reports that we release as we prepare them.  

Audit Management System

Audit Service Providers with a comment or question about the Audit Management System should email [email protected].

OAG Portal

The OAG Portal is for Audit Service Providers who audit on behalf of the Auditor-General. Access to the site is restricted to appointed auditors.

Page last updated: 22 April 2024