The table below sets out the type of complaints information set out by the five authorities in their annual reports for 2022/23.
Dental Council
| Trend over time |
x |
| By type* |
✓ |
| Resolution timeliness |
Includes table of new, active, and closed cases. |
| Nature of complaints |
x |
| Type of notifier/source of complaint |
✓ |
| Outcome of preliminary assessment |
✓ |
| Disciplinary tribunal outcome summary |
✓ (on website) |
Medical Council of New Zealand
| Trend over time |
✓ |
| By type* |
✓ |
| Resolution timeliness |
x |
| Nature of complaints |
✓ |
| Type of notifier/source of complaint |
✓ |
| Outcome of preliminary assessment |
✓ |
| Disciplinary tribunal outcome summary |
✓ (on website) |
Nursing Council of New Zealand
| Trend over time |
✓ |
| By type* |
✓ |
| Resolution timeliness |
x |
| Nature of complaints |
x |
| Type of notifier/source of complaint |
✓ |
| Outcome of preliminary assessment |
✓ |
| Disciplinary tribunal outcome summary |
✓ (refers to the tribunal’s website) |
Pharmacy Council
| Trend over time |
✓ |
| By type* |
✓ |
| Resolution timeliness |
Includes table that outlines the status of complaints. |
| Nature of complaints |
✓ |
| Type of notifier/source of complaint |
x |
| Outcome of preliminary assessment |
✓ |
| Disciplinary tribunal outcome summary |
✓ (annual report and website) |
Physiotherapy Board
| Trend over time |
✓ |
| By type* |
✓ |
| Resolution timeliness |
Includes number of disciplinary cases and their status (such as new, pending, or finalised) for the last five years. |
| Nature of complaints |
✓ |
| Type of notifier/source of complaint |
✓ |
| Outcome of preliminary assessment |
✓ |
| Disciplinary tribunal outcome summary |
x |
* Conduct, competency, or health (fitness).
