Our services
In 2022/23, performance results for the services we provided were mixed. Our operating environment continues to be affected by the Covid-19 pandemic, including shortages of suitably qualified staff available in public organisations to prepare information for audits and the ongoing global shortage of auditors. In 2023/24, we will continue to address these challenges.
Five services contribute to our outcomes and impacts. We:
- provide advice and support for effective parliamentary scrutiny;
- monitor spending against parliamentary appropriations (our Controller function);
- audit information reported by public organisations about their performance;
- carry out inquiries into matters of public interest; and
- assess public sector performance and accountability.
Our indicators for service delivery cover the main dimensions of performance: quantity, timeliness, and quality.
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