Appendix 2: References
Note all URLs accessed October 2014
ALGIM (Association of Local Government Information Management Inc). (2010, Nov). Shared Services in New Zealand Local Government 2010. http://poisonpawn.co.nz/businessfiles/ALGIM_Research_into_Shared_Services_in_New_Zealand_Local_Government_2010.pdf
Bovaird, T. & E. Loeffler. (2012). From Engagement to Co-production: The Contribution of Users and Communities to Outcomes and Public Value. Voluntas, Vol. 23, 1119-1138, International Society for Third-Sector Research
Bower, J. L. & C. M. Christensen. (1995, January-February). Disruptive Technologies: Catching the Wave, Harvard Business Review. http://hbr.org/1995/01/disruptive-technologies-catching-the-wave/
Bridge, C. (2012). Citizen Centric Service in the Australian Department of Human Services: The Department’s Experience in Engaging the Community in Co-design of Government Service Delivery and Developments in E-Government Services. The Australian Journal of Public Administration, Vol. 71, No. 2, 167-177
Cabinet State Sector Reform and Expenditure Control Committee. (2011). Demonstrating Better Public Services: Christchurch innovations. https://www.ssc.govt.nz/sites/all/files/Cab-Paper-Demonstrating-BPS-Christchurch-Innovations.pdf
Canterbury Earthquake Recovery Authority. (2012). Recovery Strategy for Greater Christchurch. Christchurch. www.cera.govt.nz
Centre for Social Research and Evaluation. (2013) Final Evaluation Report: Social Sector Trials—Trialling New Approaches to Social Sector Change. https://www.msd.govt.nz/documents/about-msd-and-our-work/work-programmes/initiatives/social-sector-trials/msd-social-sector-trials-evaluation-report-may-2013.pdf
Curry, D. (April 2014). Trends for the Future of Public Sector Reform: A Critical Review of Future-looking Research in Public Administration. Coordinating for Cohesion in the Public Sector of the Future, www.cocops.eu
Department of Corrections. Service Providers—Serco. http://www.corrections.govt.nz/about_us/working_with_us/partners/service_providers-Serco.html
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ECE Taskforce. (2011). The Final Report of the ECE Taskforce. http://www.taskforce.ece.govt.nz/wp-content/uploads/2011/06/Final_Report_ECE_Taskforce.pdf
Eggers, W. D. & J. Jaffe. (2013). Gov on the Go: Boosting Public Sector Productivity by Going Mobile, Deloitte University Press
Eppel, E. (2013). Collaborative Governance Case Studies: The Land and Water Forum, Working Paper 13/05, www.ips.ac.nz
Grube, D. (July-September 2013). In Search of Society? The Limitations of Citizen-Centred Governance. The Political Quarterly, Vol. 84, No. 3, 371-379
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Institute for Government. (2010, December). The State of Commissioning: Preparing Whitehall for outcomes-based commissioning. http://www.instituteforgovernment.org.uk/sites/default/files/publications/The%20state%20of%20commissioning.pdf
Jackson, N. (2013, July). Population Change and Council Challenges. Presentation to the Local Government New Zealand Conference. Hamilton: Author. http://www.lgnz.co.nz/assets/Conference-2013-presentations/Natalie-Jackson.pdf
Jackson, N., Cameron, M. & Cochrane, B. (2014, April). 2014 Review of Demographic and Labour Force Projections for the Bay of Plenty Region for the Period 2013-2063. Hamilton: National Institute of Demographic and Economic Analysis. http://www.boprc.govt.nz/media/367988/2014-bop-final-report-20-may.pdf
KPMG (2013), Future State 2030: The global megatrends shaping governments
McKinsey (2007), Global trends affecting the public sector
Ministerial Inquiry into the Novopay Project. (2013, June). Report of the Ministerial Inquiry into the Novopay Project. Wellington
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nef (the new economics foundation). (2009). The Challenge of Co-production. London. www.nesta.org.uk
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New Zealand Productivity Commission. (2014, October). Issues Paper: More Effective Social Services. Wellington: Author. http://productivity.govt.nz/sites/default/files/social-services-issues-paper.pdf
ew Zealand Productivity Commission. (2013, May). Towards better local regulation. Wellington: Author. http://www.productivity.govt.nz/sites/default/files/towards-better-local-regulation.pdf
Office of the Auditor General (2014, May). Health sector: Results of the 2012/13 audits. Wellington: Author. http://www.oag.govt.nz/2014/health-audits/docs/health-audits.pdf
Organisation for Economic Cooperation and Development (2014), PISA 2012 Results in Focus: What 15-year-olds know and what they can do with what they know. Paris. http://www.oecd.org/pisa/keyfindings/pisa-2012-results-overview.pdf
PricewaterhouseCoopers (2013), Future of Government: Tomorrow’s leading public body
Spoonley, P. (2013, Aug 14). The Future Face of New Zealand. Presentation to an Institute of Public Administration of New Zealand seminar. Auckland: Author. http://www.ipanz.org.nz/Section?Action=View&Section_id=72.
State Services Commission. (2008, December). Understanding the Drivers of Satisfaction and Trust in Public Services – a qualitative study. http://www.ssc.govt.nz/understanding-drivers-report-umr
State Services Commission (2014, March). Kiwis Count March 2014-Quarterly Update 8. Wellington: Author. http://www.ssc.govt.nz/kiwis-count-update-mar14
State Services Commission. (2013). Leadership Strategy for the State Services. http://www.ssc.govt.nz/sites/all/files/leadership-strategy-for-state-services.pdf
State Service Commission. (2012). Christchurch Innovations Case Study 4: Shared Care Record View. http://www.ssc.govt.nz/sites/all/files/ci-sharedcare-2012.pdf
State Services Commission. (2013). Statement of Intent 2013-2017, http://www.ssc.govt.nz/node/8876
State Services Commission. System Stewardship, http://www.ssc.govt.nz/node/9524
State Services Commission. Better Public Services: Snapshot of results at 21 July 2014 http://www.ssc.govt.nz/bps-snapshot
Taylor Fry. (2011). MSD Actuarial Valuation of the Benefit System. http://www.msd.govt.nz/documents/about-msd-and-our-work/newsroom/media-releases/news/2012/msd-valuation-2011.pdf
The Casserole Club. https://www.casseroleclub.com/
The Ministry of Social Development. Investing in Services for Outcomes. http://www.msd.govt.nz/about-msd-and-our-work/work-programmes/investing-in-services-for-outcomes/index.html
The Ministry of Social Development. Social Sector Trials. https://www.msd.govt.nz/about-msd-and-our-work/work-programmes/initiatives/social-sector-trials/
The Scottish Government (2012). Scotland’s Digital Future: Delivery of Public Services. http://www.scotland.gov.uk/resource/0041/00414287.pdf
The Treasury (2013, July). Affording Our Future: Statement on New Zealand’s Long-term Fiscal Position. http://www.treasury.govt.nz/government/longterm/fiscalposition/2013/affordingourfuture/ltfs-13-aof.pdf
The Treasury (2014), Social Investment Request for Information. http://www.treasury.govt.nz/budget/socialinvestment
The World Bank Group. (2014). The Worldwide Governance Indicators, 2014 Update - Aggregate Indicators of Governance 1996-2013. http://info.worldbank.org/governance/wgi/index.aspx#doc
Thenint, H. (February 2010) Mini Study 10: Innovation in the Public Sector. Global Review of Innovation Intelligence and Policy Studies. Pro Inno Europe
Transparency International New Zealand (2013). New Zealand National Integrity System Assessment, www.transparency.org.nz
UK Government (2010), Government implements saving ideas submitted through the Spending Challenge, Press release 10 September 2010. https://www.gov.uk/government/news/government-implements-saving-ideas-submitted-through-the-spending-challenge
UNICEF Office of Research-Innocenti. (2014) Children of the Recession: The impact of the economic crisis on child well-being in rich countries. http://www.unicef-irc.org/publications/pdf/rc12-eng-web.pdf
U.S. Government (2013). The Open Government Partnership: Second Open Government National Action Plan for the United States of America. http://www.whitehouse.gov/sites/default/files/docs/us_national_action_plan_6p.pdf
World Economic Forum. (2014). Global Competitiveness Index 2014-15. New Zealand Performance Profile. http://reports.weforum.org/global-competitiveness-report-2014-2015/economies/#economy=NZL