Health and well-being

EAP Services

Confidential and professional counselling is provided by EAP Services Limited. EAP helps our employees and immediate family members deal with issues that can affect their well-being, including personal relationships, family issues, work issues, and financial concerns. 

Ignite Aotearoa

Staff have access to a digital well-being platform that offers an extensive range of resources, workshops, and mental health specialists and coaches. Employees are entitled to 300 tokens to use in the platform each year, as well as access to free resources and a personalised well-being plan.

Eye and hearing health

Staff can claim reimbursements of up to $500.00 every two years to help cover the cost of eye examinations, glasses or contact lenses, hearing tests, or hearing aids. 

This benefit is available after 6 months’ continuous employment and covers fixed-term employees on 18 months’ contracts or more. 

Life and trauma insurance

Our employees are covered by Life and Trauma insurance. Providing this benefit can bring more certainty and support to you and your family when it’s needed.

Life Insurance is payable in situations of death by any cause, or in advance if the employee is diagnosed with a terminal illness that is likely to result in death within twelve months.

Trauma Insurance provides a lump sum benefit on the diagnosis and survival of a serious illness listed in the policy, such as heart attack, stroke, cancer, or heart by-pass surgery. There are 40 conditions listed and the maximum amount of cover is $15,000.

Southern Cross group discount

Permanent and fixed-term employees can access a work scheme discount for affordable health insurance for them and their family, through Southern Cross.

Flu vaccinations

We offer yearly influenza vaccinations, in our offices or by reimbursement.

Page updated: 3 April 2025