Office of the Auditor-General New Zealand
Advanced Search…
  • About us
  • Media centre
  • Publications
  • Good practice
  • Events
You are here:
  1. Home
  2. 2015 publications
  3. Reflections from our audits: Service delivery
  4. docs
docs https://oag.parliament.nz/2015/service-delivery/docs https://oag.parliament.nz/@@site-logo/logo.png

docs

Cover image - Jun 15, 2015 Reflections from our audits: Service delivery File icon

PDF, 38 pages, 479kB

Cover image - Jun 22, 2015 Summary of Reflections from our audits: Service delivery File icon

PDF, 2 pages, 137kB

Cover image - Jan 31, 2015 Reflections from our audits: Service delivery File icon
Contents
  • Reflections from our audits: Service delivery
    • Part 1: Service to New Zealanders now and in the future
    • Part 2: Delivering good services
    • Part 3: Connecting services for New Zealanders
    • Part 4: Putting ideas into action
    • Part 5: Listening, learning, and communicating
    • Part 6: Questions to consider
    • Appendix: List of our relevant publications
    • Changes in the delivery of public services
    • docs
      • File icon Reflections from our audits: Service delivery
      • File icon Summary of Reflections from our audits: Service delivery
      • File icon Reflections from our audits: Service delivery
Publishing details

CoverReflections from our audits: Service delivery

ISBN 978-0-478-44217-5

PDF (478KB, 38 pages)
Summary PDF (137KB, 2 pages)
Epub (823KB)
Filed under:
  • 2014/15
  • Service improvement

Your feedback helps to ensure that we provide you with clear and useful information. Have we done that?

Leave Feedback

  • contact us
  • audit new zealand
  • site map
  • accessibility
  • about this site
  • auditing standards
  • oag portal (auditors only)
  • Office of the Auditor-General, 100 Molesworth Street, Thorndon, Wellington 6011 | +64 4 917 1500 | [email protected]
  • © crown copyright 2001-2024