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Reflections from our audits: Service delivery

PDF, 38 pages, 479kB

Summary of Reflections from our audits: Service delivery

PDF, 2 pages, 137kB

Reflections from our audits: Service delivery
Contents
  • Reflections from our audits: Service delivery
    • Part 1: Service to New Zealanders now and in the future
    • Part 2: Delivering good services
    • Part 3: Connecting services for New Zealanders
    • Part 4: Putting ideas into action
    • Part 5: Listening, learning, and communicating
    • Part 6: Questions to consider
    • Appendix: List of our relevant publications
    • Changes in the delivery of public services
    • docs
      • Reflections from our audits: Service delivery
      • Summary of Reflections from our audits: Service delivery
      • Reflections from our audits: Service delivery
Publishing details

CoverReflections from our audits: Service delivery

ISBN 978-0-478-44217-5

PDF (478KB, 38 pages)
Summary PDF (137KB, 2 pages)
Epub (823KB)
Filed under:
  • 2014/15
  • Service improvement

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