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  3. Ministry of Social Development: How it deals with complaints
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Contents
  • Ministry of Social Development: How it deals with complaints
    • Our recommendations
    • Part 1: Introduction
    • Part 2: Making complaints
    • Part 3: Responding to complaints
    • Part 4: Monitoring and reporting performance information
    • Part 5: Using complaints and other comments to keep improving services
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Publishing details

CoverMinistry of Social Development: How it deals with complaints

ISBN 978-0-478-41091-4 (print)
ISBN 978-0-478-41092-1 (online)

PDF (1.01MB, 48 pages)
Epub (571KB)
Filed under:
  • Government department
  • 2014/15

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