Example 25
Statements of intent: Examples of reporting practice.
Vote Internal Affairs, Performance Information for Appropriations (2008/09), pages 195-196
Output Performance Measures and Standards
| 2007/08 | 2008/09 | ||
|---|---|---|---|
| Performance Measures | Budgeted Standard | Estimated Actual Standard | Budget Standard |
| Regulatory Services - Gambling | |||
| Percentage of licence renewal applications processed within two months of receipt is no less than: | 80% | 73% | 80% |
| Percentage of all other licence applications processed within one month of receipt is no less than: | 90% | 80% | 90% |
| Percentage of audits of gaming machine societies completed within three months and the balance within six months. | 80% within 3 months 20% within 6 months |
80% within 3 months 20% within 6 months |
80% within 3 months 20% within 6 months |
| Percentage of breaches found in audits and investigations that are followed up and result in rectification or further compliance action, in accordance with the timeframes set out in the relevant follow-up process, is no less than: | 100% | 100% | 100% |
| Percentage of gambling prosecution cases dismissed where prima facie case is not established is no more than: | Revised measure | Revised measure | 5% |
| Percentage of respondents to a survey of gambling sector organisations and operators who rate their satisfaction with how information services provided by the Department support their ability to comply with relevant laws, conditions and rules at 3 or above on a scale of 1 to 5 is no less than: | 85% | 85% | 85% |
| Number of formal presentations and compliance educational inspections to the gambling sector. | 10 formal presentations 500 compliance educational inspections |
25 formal presentations 250 compliance educational inspections |
10 formal presentations As required for compliance educational inspections |
| Activity Information1 | |||
| Number of licence renewal applications processed. | New measure | New measure | 350 - 400 |
| Number of other licence applications processed. | New measure | New measure | 5,500- 6,000 |
| Number of audits of casino operators and gambling sector organisations identified as high risk, in accordance with their risk profile. | As required | 60 | As required |
| Number of investigations of casino operators and gambling sector organisations where serious non-compliance is identified through audit, intelligence or complaints. | As required | 70 | As required |
| Number of instances of non-compliance with gambling laws that are detected during audits and investigations that result in a warning or sanction. | As required | 400 | As required |
| Number of non-compliant activities that have resulted in a prosecution, an infringement notice, or application to the Gambling Commission. | As required | 70 | As required |
| Gambling Commission | |||
| The Gambling Commission’s satisfaction with the services provided by the secretariat is 3 or above on a scale of 1 to 5. | 3 or above | 3 | 3 or above |
| Regulatory Services - Censorship | |||
| Percentage of non-compliant practices identified during inspection processes or as a result of complaints are dealt with during the inspection or within 3 months, and the balance dealt with within 12 months. | 75% within 3 months 25% within 12 months |
75% within 3 months 25% within 12 months |
75% within 3 months 25% within 12 months |
| Percentage of censorship prosecution cases dismissed where prima facie case is not established is no more than: | Revised measure | Revised measure | 5% |
| Activity Information1 | |||
| Number of inspections at outlets for publications/videos/films undertaken. | 1,500 | 1,500 | 1,500 |
| Number of censorship complaints and proactive investigations for publications/videos/films and on the Internet responded to. | 700 | 700 | 700 |
| Number of censorship prosecutions undertaken. | 20 - 40 | 40 | 20 - 40 |
| Regulatory Services - Unsolicited Electronic Messages | |||
| Percentage of non-compliant practices identified as a result of complaints which are dealt with within 3 months of receipt and the balance dealt with within 12 months of receipt of the complaint. | New measure | New measure | 75% within 3 months 25% within 12 months |
| Number of formal presentations to industry and the community. | New measure | New measure | 4 |
| Activity Information1 | |||
| Number of New Zealand-linked complaints and proactive investigations responded to. | New measure | New measure | 700 |
1: Activity information relates to output volume measures that are demand driven and therefore outside the Department's control.
page top