Annual report 2021/22

Outcome 2: A high-performing public sector

Indicator: Quality of public services (Kiwis Count survey)
Target: Improving trend (or at least maintained)

Year Result
2021/22 No data available
2020/21 No data available
2019/20 77
2018/19 77

Te Kawa Mataaho Public Service Commission stated that it no longer collects this information. We will reassess this indicator when we review all our performance indicators in the coming year.

The 2020/21 survey on the quality of public services was not carried out because of technical difficulties. Results reported for 2019/20 and 2018/19 are out of 100.