Media kit

ACC case management cover page ACC case management cover page
Figure 1 The different types of support the four Recovery teams provide Figure 1 The different types of support the four Recovery teams provide
Figure 2 ACC case-managed claims – Claims numbers and allocation percentages by Recovery team, as at 25 August 2020 Figure 2 ACC case-managed claims – Claims numbers and allocation percentages by Recovery team, as at 25 August 2020
Figure 3 Comparing claimant experience results under NGCM and overall results across all cases Figure 3 Comparing claimant experience results under NGCM and overall results across all cases
Figure 4 Ratio of NGCM complaints monitored through the key customer feedback channel to active claims and of the previous case management model Figure 4 Ratio of NGCM complaints monitored through the key customer feedback channel to active claims and of the previous case management model
Figure 5 Claimant experience measures that are publicly reported Figure 5 Claimant experience measures that are publicly reported