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Contents
  • Auckland Council: Working to provide customer-centred services online
    • Our recommendations
    • Part 1: Introduction
    • Part 2: The online services programme and the organisational strategy
    • Part 3: Delivering projects in the online services programme
    • Part 4: Achieving the expected benefits and learning from projects
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Publishing details

CoverAuckland Council: Working to provide customer-centred services online

ISBN 978-0-478-44277-9

PDF (459KB, 37 pages)
Summary PDF (163KB, 2 pages)
Epub (1.17MB)
Filed under:
  • Service improvement
  • 2017/18
  • Auckland

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