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Auckland Council: How it deals with complaints

PDF, 40 pages, 325kB.

Summary of Auckland Council: How it deals with complaints

Summary of our report. PDF, 2 pages, 168kB.

auckland-complaints.epub
Contents
  • Auckland Council: How it deals with complaints
    • Our recommendations
    • Part 1: Introduction
    • Part 2: Auckland Council's approach to managing complaints
    • Part 3: Making and dealing with complaints
    • Part 4: Improving processes and services
    • docs
      • Auckland Council: How it deals with complaints
      • Summary of Auckland Council: How it deals with complaints
      • auckland-complaints.epub
Publishing details

CoverAuckland Council: How it deals with complaints

ISBN 978-0-478-44246-5

PDF (325KB, 40 pages)
Summary PDF (168KB, 2 pages)
Epub (872KB)
Filed under:
  • 2016/17
  • Auckland

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