Appendix: Auckland Transport's response to our recommendations

Auckland Transport told us that it has started the following actions after our audit. We have not verified these changes but will follow up on the implementation of our recommendations as part of our normal programme of work.

1. The Programme Control Group is now chaired by the Chief Infrastructure Officer, who is independent of the daily management of the project.
2. A Project Management Office has been set up. It has an overview of all project controls, reporting, forecasting, commercial management, and programme management for all capital infrastructure projects. The Project Management Office reports directly to the Chief Infrastructure Officer.
3. A monthly major projects review forum has been set up. It consists of all Senior Group Managers in the Infrastructure Group (chaired by Chief Infrastructure Officer), who review all major capital projects (including AMETI).
4. The Top 20 Projects (which includes AMETI) are now reported monthly by the Chief Infrastructure Officer through a Project Highlights Report. This report goes to the Capital Review Committee (the full Board of Auckland Transport), which is chaired by an Auckland Transport Director.
5. A monthly contractor performance measurement system has been developed and incorporated into the Project Highlights Report to measure contractor performance for a range of elements.
6. A review of the Key Stakeholders Forum and the value it would provide is under way. This will help decide whether to establish the Forum. If established, then formal terms of reference will be prepared.
7. If the decision is not to establish the Key Stakeholders Forum, then a review of the AMETI Advisory Group members will be carried out to broaden the participants and consider local board and iwi representation.
8. A review of the composition of the Programme Control Group is currently under way with a view to improve the communications experience and broaden the participants' external views