Appendix 1: Tables of local authority survey data

Summary of our fraud survey results for local authorities.

Local authorities were within our local government sector group, which was made up of eight different entity types. The other seven entity types were airports, council-controlled organisations and council-controlled trading organisations, electricity lines companies, fish and game councils, licensing trusts and community trusts, local government – other, and port companies.

The local government sector made up 22.3% of the total number of respondents. Other respondents were working in schools (32.7%) and central government entities (45.0%).

The local authority respondents represented 11.7% of the total respondents. The following graphs and tables compare the local authority results with the wider local government sector and the public sector overall.

We have rounded the percentages to the nearest whole number, so the percentages may not always add to 100.

Question 1: My organisation has a Fraud Policy.

Graph of answers to Question 1: My organisation has a Fraud Policy.
Yes No Don't know Total
Local authorities 133 79% 19 11% 17 10% 169
All local government 245 76% 49 15% 30 9% 324
All public entities 1143 79% 135 9% 169 12% 1447

Question 2: The Fraud Policy is communicated regularly (annually or biannually).

Graph of answers to Question 2: The Fraud Policy is communicated regularly (annually or biannually).
Yes No Don't know Total
Local authorities 66 50% 54 41% 13 10% 133
All local government 136 56% 84 34% 25 10% 245
All public entities 735 64% 295 26% 113 10% 1143

Question 3: My organisation has a staff Code of Conduct.

Graph of answers to Question 3: My organisation has a staff Code of Conduct.
Yes No Don't know Total
Local authorities 157 93% 7 4% 5 3% 169
All local government 285 88% 29 9% 10 3% 324
All public entities 1321 92% 86 6% 35 2% 1442

Question 4: The staff Code of Conduct is communicated regularly (annually or biannually).

Graph of answers to Question 4: The staff Code of Conduct is communicated regularly (annually or biannually).
Yes No Don't know Total
Local authorities 86 54% 58 37% 14 9% 158
All local government 163 57% 95 33% 28 10% 286
All public entities 921 70% 286 22% 115 9% 1322

Question 5: My organisation has a clear policy on accepting gifts or services.

Graph of answers to Question 5: My organisation has a clear policy on accepting gifts or services.
Yes No Don't know Total
Local authorities 137 81% 20 12% 12 7% 169
All local government 250 77% 48 15% 26 8% 324
All public entities 1025 71% 266 18% 149 10% 1440

Question 6: Receiving gifts, free or heavily discounted services, or preferential treatment because of my role in my organisation is …

Graph of answers to Question 6: Receiving gifts, free or heavily discounted services, or preferential treatment because of my role in my organisation is ...

Note: The "right" answer to this question is a response that is in keeping with the relevant organisation’s gifts policy.

Question 7: My organisation has designated a person who is responsible for fraud risks, including investigation.

Graph of answers to Question 7: My organisation has designated a person who is responsible for fraud risks, including investigation.
Yes No Don't know Total
Local authorities 107 63% 34 20% 28 17% 169
All local government 202 63% 77 24% 44 14% 328
All public entities 971 68% 258 18% 206 14% 1435

Question 8: I am confident that managers in my organisation understand their responsibilities for preventing and detecting the risks of fraud and corruption.

Graph of answers to Question 8: I am confident that managers in my organisation understand their responsibilities for preventing and detecting the risks of fraud and corruption.
Yes No Don't know Total
Local authorities 135 80% 18 11% 16 9% 169
All local government 270 84% 26 8% 26 8% 322
All public entities 1282 89% 80 6% 72 5% 1434

Question 9: I am confident that other employees understand their responsibilities for preventing and detecting the risks of fraud and corruption.

Graph of answers to Question 9: I am confident that other employees understand their responsibilities for preventing and detecting the risks of fraud and corruption.
Yes No Don't know Total
Local authorities 109 64% 35 21% 25 15% 169
All local government 222 69% 53 16% 47 15% 322
All public entities 1049 73% 181 13% 204 14% 1434

Question 10: My organisation reviews its fraud controls on a regular basis (annually or biannually).

Graph of answers to Question 10: My organisation reviews its fraud controls on a regular basis (annually or biannually).
Yes No Don't know Total
Local authorities 85 50% 37 22% 47 28% 169
All local government 182 57% 67 21% 73 23% 322
All public entities 960 67% 178 12% 295 21% 1433

Question 11: My organisation takes a proactive approach to preventing fraud and corruption.

Graph of answers to Question 11: My organisation takes a proactive approach to preventing fraud and corruption.
Yes No Don't know Total
Local authorities 104 62% 38 22% 27 16% 169
All local government 222 69% 56 17% 44 14% 322
All public entities 1105 77% 164 11% 162 11% 1431

Question 12: New employees at my organisation undergo pre-employment screening that includes criminal history checks.

Graph of answers to Question 12: New employees at my organisation undergo pre-employment screening that includes criminal history checks.
Yes No Don't know Total
Local authorities 83 49% 51 30% 35 21% 169
All local government 160 50% 98 30% 64 20% 322
All public entities 1016 71% 251 18% 164 11% 1431

Question 13: I have had fraud awareness training at my current organisation.

Graph of answers to Question 13: I have had fraud awareness training at my current organisation.
Yes No Don't know Total
Local authorities 38 22% 129 76% 2 1% 169
All local government 80 25% 236 73% 6 2% 322
All public entities 338 24% 1057 74% 36 3% 1431

Question 14: The fraud awareness training that I received at my current organisation was …

Graph of answers to Question 14: The fraud awareness training that I received at my current organisation was ...

Question 15: My organisation carries out due diligence on new suppliers, including credit checks and checks for conflicts of interest.

Graph of answers to Question 15: My organisation carries out due diligence on new suppliers, including credit checks and checks for conflicts of interest.
Yes No Don't know Total
Local authorities 68 40% 39 23% 62 37% 169
All local government 149 46% 80 25% 93 29% 322
All public entities 680 48% 366 26% 385 27% 1431

Question 16: My organisation encourages staff to come forward if they see or suspect fraud or corruption.

Graph of answers to Question 16: My organisation encourages staff to come forward if they see or suspect fraud or corruption.
Yes No Don't know Total
Local authorities 148 88% 9 5% 12 7% 169
All local government 283 88% 18 6% 21 7% 322
All public entities 1258 88% 72 5% 100 7% 1430

Question 17: The culture at my organisation is such that I would be willing to raise any concerns that I may have regarding fraud or corruption, and I know that my concerns will be taken seriously and I would not suffer any retaliation.

Graph of answewrs to Question 17: The culture at my organisation is such that I would be willing to raise any concerns that I may have regarding fraud or corruption, and I know that my concerns will be taken seriously and I would not suffer any retaliation.
Yes No Don't know Total
Local authorities 154 91% 5 3% 10 6% 169
All local government 300 93% 5 2% 16 5% 321
All public entities 1357 95% 21 1% 50 4% 1428

Question 18: My organisation has a Protected Disclosures Policy (or similar).

Graph of answers to Question 18: My organisation has a Protected Disclosures Policy (or similar).
Yes No Don't know Total
Local authorities 129 76% 10 6% 30 18% 169
All local government 199 62% 53 17% 69 21% 321
All public entities 1017 71% 114 8% 297 21% 1428

Question 19: There is a whistleblower hotline at my organisation.

Graph of answers to Question 19: There is a whistleblower hotline at my organisation.
Yes No Don't know Total
Local authorities 22 13% 128 76% 19 11% 169
All local government 39 12% 250 78% 32 10% 321
All public entities 166 12% 1067 75% 195 14% 1428

Question 20: When fraud or corruption risks are raised at my organisation, my organisation takes proactive steps to reduce the risk.

Graph of answers to Question 20: When fraud or corruption risks are raised at my organisation, my organisation takes proactive steps to reduce the risk.
Yes No Don't know Total
Local authorities 145 86% 3 2% 21 12% 169
All local government 273 85% 4 1% 44 14% 321
All public entities 1236 87% 10 1% 182 13% 1428

Question 21: Credit card expenditure is closely monitored.

Graph of answers to Question 21: Credit card expenditure is closely monitored.
Yes No Don't know Total
Local authorities 150 89% 2 1% 17 10% 169
All local government 290 90% 4 1% 27 8% 321
All public entities 1280 90% 46 3% 100 7% 1426

Question 22: Staff expenses are closely monitored.

Graph of answers to Question 22: Staff expenses are closely monitored.
Yes No Don't know Total
Local authorities 157 93% 4 2% 8 5% 169
All local government 301 94% 5 2% 15 5% 321
All public entities 1381 97% 15 1% 30 2% 1426

Question 23: Should a fraud or corruption incident occur at my organisation, the investigation is conducted by ...

Graph of answers to Question 23: Should a fraud or corruption incident occur at my organisation, the investigation is conducted by ...

Question 24: Management communicates incidents of fraud to all staff at my organisation.

Graph of answers to Question 24: Management communicates incidents of fraud to all staff at my organisation.
Yes No Don't know Total
Local authorities 43 25% 78 46% 48 28% 169
All local government 111 35% 115 36% 95 30% 321
All public entities 416 29% 546 38% 464 33% 1426

Question 25: I am aware of fraud or corruption incidents in the last two years that have gone unreported by my organisation.

Graph of answers to Question 25: I am aware of fraud or corruption incidents in the last two years that have gone unreported by my organisation.
Yes No Don't know Total
Local authorities 7 4% 160 95% 2 1% 169
All local government 8 2% 308 96% 5 2% 321
All public entities 22 2% 1345 94% 59 4% 1426

Question 26: I am aware of fraud or corruption incidents in the last two years that have been reported but gone unpunished by my organisation.

Graph of answers to Question 26: I am aware of fraud or corruption incidents in the last two years that have been reported but gone unpunished by my organisation.
Yes No Don't know Total
Local authorities 5 3% 155 92% 9 5% 169
All local government 8 2% 299 93% 14 4% 321
All public entities 26 2% 1324 93% 75 5% 1425

Question 27: Inappropriate or personal credit card expenditure is taken very seriously and results in disciplinary action.

Graph of answers Question 27: Inappropriate or personal credit card expenditure is taken very seriously and results in disciplinary action.
Yes No Don't know Total
Local authorities 132 78% 3 2% 34 20% 169
All local government 261 81% 4 1% 56 17% 321
All public entities 1179 83% 47 3% 199 14% 1425

Question 28: Inappropriate expense claims or expense claims for personal purchases are taken very seriously and result in disciplinary action.

Graph of answers to Question 28: Inappropriate expense claims or expense claims for personal purchases are taken very seriously and result in disciplinary action.
Yes No Don't know Total
Local authorities 137 81% 5 3% 27 16% 169
All local government 269 84% 6 2% 46 14% 321
All public entities 1219 86% 37 3% 168 12% 1424

Question 29: I am confident that my organisation will take all reasonable action to recover any money lost through fraud or corruption.

Graph of answers to Question 29: I am confident that my organisation will take all reasonable action to recover any money lost through fraud or corruption.
Yes No Don't know Total
Local authorities 152 90% 3 2% 14 8% 169
All local government 292 91% 5 2% 24 7% 321
All public entities 1319 93% 18 1% 87 6% 1424

Question 30: I am confident that incidents of fraud and corruption that occur at my organisation will be reported to the Police.

Graph of answers to Question 31: Internal controls are reviewed as part of every fraud investigation.
Yes No Don't know Total
Local authorities 137 81% 11 7% 21 12% 169
All local government 250 78% 22 7% 49 15% 321
All public entities 1115 78% 75 5% 234 16% 1424

Question 31: Internal controls are reviewed as part of every fraud investigation.

Graph of answers to Question 31: Internal controls are reviewed as part of every fraud investigation.
Yes No Don't know Total
Local authorities 120 71% 7 4% 42 25% 169
All local government 228 71% 10 3% 83 26% 321
All public entities 1005 71% 29 2% 390 27% 1424

Question 32: How many incidents of fraud or corruption are you aware of at your organisation in the last two years?

Graph of answers to Question 32: How many incidents of fraud or corruption are you aware of at your organisation in the last two years?
No instances 1 or more Total
Local authorities 105 63% 63 38% 168
All local government 216 68% 104 33% 320
All public entities 1102 77% 320 23% 1422

Question 33: What is the total dollar amount of all incidents of fraud and corruption that you are aware have occurred at your organisation within the last two years?

Graph of answers to Question 33: What is the total dollar amount of all incidents of fraud and corruption that you are aware have occurred at your organisation within the last two years?
Local authorities All local government All public entities
Less than $10,000 40 63% 66 64% 199 62%
$10,001 - $100,000 9 14% 17 16% 45 14%
More than $100,000 1 2% 2 2% 17 5%
Don't know 13 21% 19 19% 59 19%
Total 63 100% 104 100% 320 100%

Question 34: In the most recent incident of fraud or corruption within your organisation that you are aware of, the main perpetrator(s) was ...

Graph of answers to Question 34: In the most recent incident of fraud or corruption within your organisation that you are aware of, the main perpetrator(s) was ...
Local authorities All local government All public entities
Internal (within the organisation) 55 87% 87 83% 255 80%
External (outside the organisation) 4 6% 5 5% 34 11%
Combination of external and internal (collusion) 3 5% 10 10% 24 7%
Don't know 1 2% 2 2% 7 2%
Total 63 100% 104 100% 320 100%

Question 35: In the most recent incident of fraud or corruption within your organisation that you are aware of and that involved internal parties, the main perpetrator(s) was ...

Graph of answers to Question 35: In the most recent incident of fraud or corruption within your organisation that you are aware of and that involved internal parties, the main perpetrator(s) was ...
Local authorities All local government All public entities
Chief Executive Officer/ Managing Director/ Principal 0 0% 0 0% 8 3%
Member of the senior executive/leadership team or equivalent 1 2% 1 1% 7 2%
Line manager 7 11% 15 14% 36 11%
Admin/support services 13 20% 18 17% 71 22%
Operational staff 35 55% 54 52% 148 46%
Other 7 13% 16 16% 50 16%
Total 63 100% 104 100% 320 100%

Question 36: In the most recent incident of fraud or corruption within your organisation that you are aware of, what type was committed?

Local authorities All local government All local government
No. % No. % No. %
Theft of cash 29 36% 39 29% 85 21%
Theft of plant and equipment 8 10% 14 11% 35 9%
Theft of inventory 6 7% 15 11% 33 8%
Theft of intellectual property 2 2% 2 2% 6 1%
Identity crime 0 0% 0 0% 7 2%
Fraudulent expense claim 4 5% 8 6% 55 14%
Fraudulent misuse of a credit card 3 4% 4 3% 31 8%
Fraudulent misuse of a fuel card 3 4% 6 5% 17 4%
False invoicing 6 7% 9 7% 34 8%
Payroll fraud 7 9% 14 11% 38 9%
Supplying false credentials 1 1% 1 1% 7 2%
False claim for benefit 0 0% 0 0% 2 0%
Financial statement fraud (overstatements) 0 0% 1 1% 2 0%
Financial statement fraud (understatements) 1 1% 1 1% 1 0%
Conflicts of interest 5 6% 9 7% 27 7%
Provision of false information or fraudulent alteration of documents 1 1% 2 2% 9 2%
Don't know 5 6% 8 6% 13 3%
Total 81 100% 133 100% 402 100%

Notes:

Theft of plant and equipment – such as computers, personal items.
Theft of intellectual property – such as confidential information/business information.
Identity crime – either misusing another person's identity or using a false identity.
False invoicing – either internally or externally created.
Payroll fraud – such as falsifying electronic or physical documents such as timesheets, annual leave returns, student numbers, payroll forms.
Supplying false credentials – such as a false CV.
False claim for benefit – such as ACC, Housing.
Conflicts of interest – such as paying or receiving backhanders, receiving undeclared gifts or services to influence decision-making or in return for preferential treatment.

Question 37: In the most recent incident of fraud or corruption within your organisation that you are aware of, how was it detected?

Local authorities All local government All surveyed public entities
No. % No. % No. %
Whistle blowing system 1 1% 2 2% 12 3%
Internal tip-off 20 27% 26 22% 80 20%
External tip-off 15 21% 17 14% 40 10%
Change of duties/ personnel 3 4% 4 3% 17 4%
Accident (i.e. luck) 2 3% 5 4% 17 4%
Internal control systems 16 22% 36 31% 144 36%
Internal audit 6 8% 12 10% 41 10%
External audit 0 0% 1 1% 3 1%
Fraud detection system 3 4% 3 3% 15 4%
Don't know 7 10% 12 10% 26 7%
Total 73 100% 118 100% 395 100%

Question 38: In the most recent incident of fraud or corruption within your organisation that you are aware of, what was the estimated dollar amount involved?

Local authorities All local government All public entities
None 7 11% 9 9% 48 15%
Less than $1,000 22 35% 39 38% 104 33%
Between $1,000 and $10,000 16 25% 29 28% 90 28%
Between $10,001 and $50,000 4 6% 6 6% 16 5%
Between $50,001 and $100,000 2 3% 3 3% 7 2%
Between $100,001 and $500,000 0 0% 0 0% 7 2%
More than $500,000 0 0% 1 1% 3 1%
Don't know 12 19% 16 16% 44 14%
Total 63 100% 103 100% 319 100%

Question 39: In the most recent incident of fraud or corruption within your organisation that you are aware of, what was the main reason that enabled it to occur?

Local authorities All local government All public entities
Inadequate internal control policies and procedures 9 14% 10 10% 26 8%
Internal control policies and procedures not followed 13 21% 20 19% 85 27%
Poor segregation of duties 2 3% 4 4% 10 3%
Easy access to cash 9 14% 11 11% 19 6%
Management override of controls 3 5% 4 4% 15 5%
New type of fraud that our organisation was unprepared for 2 3% 4 4% 12 4%
Person didn't think they would get caught 19 30% 41 40% 127 40%
Don't know 6 10% 9 9% 22 7%
Total 63 100% 103 100% 316 100%

Question 40: In the most recent incident of fraud or corruption within your organisation that you are aware of, what action was taken against the perpetrator(s)?

Local authorities All local government All public entities
No action was taken 4 6% 6 6% 14 5%
Insufficient evidence or culprit not identified 0 0% 0 0% 10 3%
Decision/action pending 2 3% 2 2% 15 5%
Allowed to resign and not reported to relevant authorities 9 15% 11 11% 35 11%
Allowed to resign but reported to relevant authorities 5 8% 7 7% 23 7%
Disciplined without any report to relevant authorities 5 8% 15 15% 40 13%
Disciplined and reported to relevant authorities 0 0% 1 1% 19 6%
Dismissed without any report to relevant authorities 10 16% 21 21% 44 14%
Dismissed and reported to relevant authorities 22 35% 32 31% 81 26%
Don't know 5 8% 7 7% 30 10%
Total 62 100% 102 100% 311 100%

Question 41: I feel secure in my job.

Graph of answers to Question 41: I feel secure in my job.
Yes No Don't know Total
Local authorities 160 95% 6 4% 2 1% 168
All local government 299 94% 11 3% 9 3% 319
All public entities 1341 94% 46 3% 33 2% 1420

Question 42: Budgetary constraints mean that my team has to achieve higher targets with fewer resources.

Graph of answers to Question 42: Budgetary constraints mean that my team has to achieve higher targets with fewer resources.
Yes No Don't know Total
Local authorities 115 68% 48 29% 5 3% 168
All local government 194 61% 115 36% 10 3% 319
All public entities 943 66% 423 30% 54 4% 1420

Question 43: In the current economic climate, I believe that my organisation faces a lower risk of fraud, a higher risk of fraud or no change to the risk of fraud?

Graph of answers to Question 43: In the current economic climate, I believe that my organisation faces a lower risk of fraud, a higher risk of fraud or no change to the risk of fraud? page top