Our recommendations

We recommend that Auckland City Council enhance its contract management and administrative processes to:

1. improve its process for approving contract values, including reconciliation of cumulative expenditure and contract values to better support the process.
2. reconcile information about completed footpaths work with financial information about payments for the work, before recording the information in asset databases.
3. improve the way it documents the raising and resolving of queries that arise during monthly reviews of contract claim files.
4. regularly reconcile cumulative amounts (both expenditure and contract values) for footpaths contracts, and clearly record the position agreed with the contractor in contract and financial documents.