Appendix: Performance standards and measures used by the museums we audited

Management of heritage collections in local museums and art galleries.
Aspect of collection management Performance standard/measure
Development of the collections
  • Rationalisation of the collection in consultation with other museums or galleries
  • Add x artworks to the collection
  • Acquisitions consistent with purchasing plan
  • 25% of artworks acquired are by artists from the local community
  • Not fewer than 10 sought-after items added to both natural sciences and humanities collections acquired at competitive market rates
  • Actively seek external funding for research projects relating to museum collections by submitting at least 4 well-considered applications
Use of, and access to, the collection
  • Use of the collection for exhibitions
  • Presenting the collection to underscore its strength, scope, and quality
  • Collection available for loan
  • Responding to inquiries, and loan requests
  • 10% of the museum’s collection is to be on display at any one time
  • The number of exhibitions based on the permanent collection
  • The number of loans made from the collection
  • All inquiries acknowledged in specified timeframe
  • Loans processed within 2 months of receipt
  • Facilitate access to the collections – satisfy 80% of all requests for items and information
Preventive conservation
  • Control of the museum environment
  • Disaster preparation policy and plan
  • Conservation survey
  • Storage
  • Condition reporting
  • Maintain humidity and temperature at set levels
  • Meet targets for treatment and condition reporting set out in conservation programme
  • Write a disaster policy and plan
  • Complete conservation survey of objects in one of the museum’s collections, identifying priorities for treatment
  • Implement a conservation programme based on priority needs
  • Pack and re-store objects within a defined collection group by a specified date
  • Target number of condition reports completed for loans exhibitions
  • All incoming material into the museum is held in isolation and checked to ensure the material contains no pests
  • 90% (aim 100%) of artefacts and specimens are housed in conditions appropriate for their type and material to international standards
  • Collections are safe through the use of effective security measures and internal systems and processes – no damage or theft occurs
  • Maintain 80% compliance with standards overall; security 80%, climate control 80%, fire protection 100%, lighting 60%
Resources and training workshop
  • Number of staff attending specified training course
  • Object handling training given to relevant staff by specified date
Relationship with iwi
  • Maori Advisory Committee meets at least quarterly and actions issues raised, 4 meetings held each year
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