Our services
Five services contribute to our outcomes and impacts. We:
- provide advice and support for effective parliamentary scrutiny;
- monitor spending against parliamentary appropriations (our Controller function);
- audit information reported by public organisations about their performance;
- carry out inquiries into matters of public interest; and
- assess public sector performance and accountability.
In 2021/22, performance results for the services we provided were mixed. We have exceeded or met some performance targets and not others – much of this is due to the impact of the Covid-19 pandemic. In 2022/23, as we move through addressing the challenges in our current environment, we will aim to ensure that, where practical to do so, our performance for each service improves.
Our indicators for service delivery cover the main dimensions of performance: quantity, timeliness, and quality.

